Help centre
Support
Most questions are answered below. If yours is not, reach the team through the contact form and we will get back to you.
Why do I need to register?
A free account confirms you are 18 or older, unlocks the demo games, and saves your progress — your credit balance, tier and streak all live with your account.
Is registration free?
Yes, always. Creating an account costs nothing and no payment details are ever requested. There is nothing on the platform to pay for.
How do I get credits?
Four ways, all free: a one-time welcome balance, daily check-ins, time spent in demo games, and achievements. Reaching a new tier pays a bonus too.
Can I cash out my credits?
No. Credits have no monetary value and cannot be exchanged for money or prizes. They are not a currency and cannot be withdrawn.
What can I spend credits on?
Cosmetic profile items only — avatar frames and profile themes. Credits are never spent inside the games themselves.
Do I lose progress if I log out?
No. Your balance, tier and streak are saved to your account. Log back in whenever you like and everything is where you left it.
I forgot my password
Account details are kept only where you created them, not on a central server, so we cannot look up or reset a password for you. If you cannot recall it, simply register a new free account to start again.
Why did my playtime credits stop?
Playtime credits pause once you reach the daily cap of 120 minutes. Check-ins, discovery bonuses and achievements are unaffected, and playtime earning resets the next day.
Still stuck? Email [email protected] or use the contact form and describe what you are seeing.
NO PURCHASE NECESSARY. For entertainment only. 18+